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The Scoop-June 2024

AAHA president Mark Thompson, DVM, CCRP, stresses the importance of staffing and retention. The AAHA Community asks what types of onboarding materials people are using for new hires.

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Inside AAHA: November 2023

AAHA president-elect Mark Thompson, DVM, CCRP, challenges you to ask yourself: “Are you thriving?” And if you own a practice, are you empowering your employees to thrive? The Community asks for some effective ways to communicate with staff.

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Inside AAHA April 2023

AAHA President-elect Mark Thompson DVM, MBA, CCRP, shares how he learned that vets are people helping pets, but also people. AAHA Community asks: Do you charge for online prescription requests?

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Inside AAHA: December 2022

AAHA’s president-elect Mark Thompson, DVM, CCRP, talks about considerations for utilizing regenerative medicine. A Community highlight asks about unplanned inspections. Log in to the AAHA Community to join the conversation with other AAHA practice team members.

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Inside AAHA: December 2020

Mark Thompson, DVM, MBA, CCRP, discusses the importance of marketing through effective and focused communication. Low-cost staff holiday gifts, more virtual options for Connexity 2021, and Dear AAHA tackles the question of how to deal with angry clients.

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